Cancellation policy

SUBSCRIPTION CANCELLATION POLICY

MONTHLY SUBSCRIPTIONS
Halo Dot subscriptions renew automatically at the delivery frequency shown when you subscribe. The current product subscription is scheduled monthly and includes the discount displayed at checkout, presently 10%. Your selected payment method is charged at the beginning of each subscription period until you cancel.

MANAGING OR CANCELLING
You may manage or cancel your subscription at any time through the subscription-management link in your order or subscription confirmation emails. You may also request assistance by emailing info@halodots.com with the email address and order number associated with your subscription.

Cancel before your next billing date to avoid the next recurring charge. If a renewal payment has already been processed or the order has entered fulfillment, cancellation will apply to future renewals. Contact us promptly and we will determine whether the current order can still be stopped.

DISCOUNTS AND CHANGES
Subscription pricing and discounts apply only while the subscription remains active. If you cancel, the subscription discount ends. We may update subscription pricing or terms as permitted by law and will provide any notice required before a change takes effect.

RETURNS AND REFUNDS
Cancelling a subscription does not automatically cancel or refund an order that has already been charged or fulfilled. Returns and refunds for delivered subscription orders are governed by our Return and Refund Policy: https://checkout.halodots.com/policies/refund-policy.

CONTACT
For subscription questions or cancellation assistance, email info@halodots.com.